Store Terms and Conditions

Some Ts & Cs with regard to our store and you:


Shopping on
www.dudeismireland.com website

The online shop on the above website (hereinafter referred to also as “the shop”) is managed by Dudeism Ireland, which also offers the services of online business (hereinafter referred to as “the vendor”).

The following terms and conditions apply to the online shop management, rights and obligations of the user (customer) and the shop, and the business relationship between the vendor and the customer.

The customer is bound by the general Terms and Conditions which apply from the moment of purchase (placing an online order). By placing his/her order, he/she confirms that he/she has read the Terms and Conditions.

The vendor reserves the right to change the Terms and conditions at any time and without any prior notice.

Photographs are merely reference material.

Order

The customer can choose the products and add them to the cart. Before submitting his/her order, the customer can view the content of the shopping cart and customize his/her selection if necessary (remove the products, change the amount etc.). To fill out an order, the customer must send the vendor his/her delivery and payment information including any possible discount information (discount codes).

The customer will receive an e-mail containing the order confirmation. Thus, the vendor is bound to execute the order. A copy of the order is saved on the shop’s server.

The customer will receive the bill in a package along with the ordered products.

Payment liability

By submitting the order, the customer undertakes to pay it. Therefore, he/she must choose a payment method during the process of order placement. If he/she does not choose a method, he/she cannot submit the order. The customer is notified about the final price and amount to be paid (including delivery and shipping costs) before submitting the order.


Validity of the prices and offer

The prices in the online shop are valid until they are revoked or until new ones are announced. We guarantee the customer the price at which he/she has ordered the products. The customer is once again notified about the order content and amount to be paid in the order confirmation e-mail received at the provided e-mail address.

All prices include VAT, but we cannot provide a VAT invoice as we are not VAT registered at the moment.

Payment and delivery conditions

The customer chooses a payment method suitable for him/her from the options available on the website. 

There are several payment methods available which can be modified by the shop according to its customers’ needs. Stripe offers payment either through a Stripe account or directly with a credit/debit card. The default payment option may vary, so if you are offered the incorrect payment option (i.e. Stripe account instead of credit/debit card) look for a link that will open up the other option.

The vendor will dispatch the order within 7 to 10 working days at the latest or inform you of the delay.

The vendor chooses the cheapest delivery method. In extraordinary cases, the vendor and customer can agree on an alternative delivery method and due date.

The customer agrees that the invoice will be sent via email. If he/she wants to receive a printed invoice, he/she will write it in the notes when submitting the order.

Withdrawal from the contract (return without explanation)

Withdrawal from the contract is in accordance with the European consumer legislation. Withdrawals apply only to natural persons who acquire goods outside their substantial gainful activity (hereinafter referred to as “the customer”) and exclude personalised items (i.e. if you request a custom logo or name printed).

The customer has the right to notify Dudeism Ireland at any time and no later than within 14 days after receipt of the goods, that he/she withdraws from the contract and he/she does not need to state the reason for his/her decision. The due date starts one day after the date of receipt.

The customer can communicate his/her decision to withdraw from the contract via e-mail to
dudeismirl@gmail.com (some information is only available on the product tags). The products must be new, unused and in re-sellable condition. Used and or open products will not qualify for a full refund. Partial refund may be offered at our discretion. Postage is not refundable. You will be responsible for any return postage. We will return the funds to you within 14 days of receipt of returned goods. Please be aware that credit/debit card refunds may take a long time to show up in your statement.

The return costs arising from the withdrawal from the contract are to be borne by the consumer. The goods must be returned to the vendor within 14 days after the message about the withdrawal from the contract (purchase) has been sent.

The customer does not have the right to withdraw from the contract (order) if the subject of the contract is:

  • goods manufactured according to a specific customer’s instruction;
  • goods tailor-made for the customer’s needs;
  • goods which are not returnable due to their nature;
  • perishable or expired goods.
The returned goods must be undamaged and full quantity must be returned.

The use of the goods by the customer must be limited until the withdrawal from the contract. The customer may inspect and test the goods as much as it is needed to establish their actual state. Testing of the goods (including the packaging) which is different from the stated testing methods is considered as the use of the goods. This means that by doing so, the customer loses his/her right to withdraw from the contract.

In cases when the calculated amount to be paid includes a promo code, these assets are considered as a discount and are not returned to the customer if he/she withdraws from the contract (the actual amount paid is returned).

Return of the actual payments will be executed within 14 days after receipt of the message about the withdrawal from the contract. The vendor may put the return of the received payments on hold until the returned goods are received.

Complaint process

The rights to refund, warranty, factual defects and falsely performed service are regulated by the provisions of the Consumers Protection Act (unofficial consolidated text).

For all complaints please get in touch by emailing
dudeismirl@gmail.com. You can also return the products along with a description of the problem. All complaints will be considered quickly, correctly, and in accordance with the relevant legislation.

Recommendations for receiving and returning packages

Packages should always be opened carefully so the content does not get damaged. Save the original and transport packaging. Both can be used for the possible return of the products. When you are returning the products, pack them safely and enclose a description of the reasons for returning them.

Purchase for legal persons

The same Terms and Conditions apply to legal persons except for the possibility of withdrawal from the contract.

Error possibility

In our online shop and on other web pages, we offer as useful and accurate information as possible. Nevertheless, there is always a possibility of an error. Any possible corrections will be published immediately.

Personal data protection

Customers' personal data will be managed in accordance with the Data Protection Acts 1988 and 2003 and our Privacy Policy. The personal data will be used for the needs of executing the order (for example sending information materials, offers, invoices). If you agree to receive our newsletter you will also receive other informative and commercial messages.

You can at any time ask us to stop using your personal data for purposes of indirect marketing.

We post out orders once a week, orders can take awhile to arrive, - so Tóg go bog é please!


If your order doesn’t arrive within 14 working days, or if there’s a problem with your order, please contact us at dudeismirl@gmail.com.